{"id":12548,"date":"2024-09-24T10:24:47","date_gmt":"2024-09-24T08:24:47","guid":{"rendered":"https:\/\/acgcyberacademy.fr\/?page_id=12548"},"modified":"2026-03-19T16:23:04","modified_gmt":"2026-03-19T15:23:04","slug":"cgv","status":"publish","type":"page","link":"https:\/\/acgcyberacademy.fr\/en\/cgv\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Conditions G\u00e9n\u00e9rales de Vente<\/strong><\/h3><\/div><\/div>
\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Version 02.01.2026 – FR<\/em><\/p>\n

    \n
  1. OBJET ET CHAMP D\u2019APPLICATION<\/strong><\/li>\n<\/ol>\n

    1.1. Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) r\u00e9gissent les modalit\u00e9s de vente des <\/span>formations et parcours certifiants, y compris les MBA<\/span>,<\/span> propos\u00e9es par <\/span>ACG CyberAcademy<\/span><\/b> au Client. Toute commande effectu\u00e9e implique l\u2019acceptation inconditionnelle des pr\u00e9sentes CGV, qui pr\u00e9valent sur les documents ou conditions d\u2019achat du Client. <\/span> <\/span><\/p>\n

    1.2. Les pr\u00e9sentes CGV s\u2019appliquent uniquement aux formations en pr\u00e9sentiel. Celles-ci peuvent se d\u00e9rouler dans les locaux d\u2019<\/span>ACG CyberAcademy<\/span><\/b>, dans des lieux lou\u00e9s, ou au sein des locaux du Client. Les formations incluent les sessions list\u00e9es sur le site\u202f<\/span>www.acgcyberacademy.fr<\/span><\/a>.<\/span> <\/span><\/p>\n

      \n
    1. INSCRIPTION ET DOCUMENTATION CONTRACTUELLE<\/span><\/b><\/li>\n<\/ol>\n

      Les inscriptions sont ouvertes tant que des places demeurent disponibles. Pour qu\u2019une inscription soit valide, <\/span>ACG CyberAcademy<\/span><\/b> doit recevoir un bon de commande et la convention de formation ou le devis, d\u00fbment remplis et estampill\u00e9s par le Client. Pour les formations organis\u00e9es en province ou \u00e0 l\u2019\u00e9tranger, ces documents doivent \u00eatre re\u00e7us au moins 15 jours avant le d\u00e9but de la formation.<\/span> <\/span><\/p>\n

      Deux semaines avant la formation, <\/span>ACG CyberAcademy<\/span><\/b> enverra par e-mail une convocation aux contacts d\u00e9sign\u00e9s, incluant les d\u00e9tails pratiques (date, lieu, horaires, acc\u00e8s). <\/span>ACG CyberAcademy<\/span><\/b> ne pourra \u00eatre tenue responsable en cas de non-r\u00e9ception de la convocation. Le lieu de formation mentionn\u00e9 peut \u00eatre modifi\u00e9 selon la disponibilit\u00e9 des salles, mais dans le m\u00eame secteur g\u00e9ographique.<\/span> <\/span><\/p>\n

      Dans les 10 jours ouvr\u00e9s suivant la formation, <\/span>ACG CyberAcademy<\/span><\/b> enverra la facture ainsi que l\u2019attestation de fin de formation aux personnes d\u00e9sign\u00e9es par le Client. Le Client est responsable de la v\u00e9rification de la conformit\u00e9 de l\u2019action de formation.<\/span> <\/span><\/p>\n

        \n
      1. ANNULATION, REPORT ET MODIFICATIONS<\/span><\/b><\/li>\n<\/ol>\n

        Toute demande d\u2019annulation ou de report d\u2019inscription doit \u00eatre faite par t\u00e9l\u00e9phone puis confirm\u00e9e par \u00e9crit. Pour les formations \u00e0 l\u2019ext\u00e9rieurde ces locaux, si l\u2019annulation ou le report est demand\u00e9 moins de 30 jours avant la formation, <\/span>ACG CyberAcademy<\/span><\/b> facturera la totalit\u00e9 du co\u00fbt.<\/span> <\/span><\/p>\n

        Pour les formations dans nos locaux, en cas de report ou d\u2019annulation :<\/span> <\/span><\/p>\n

          \n
        • 30 jours ouvr\u00e9s avant : 50 % du co\u00fbt total de la formation.<\/span> <\/span><\/li>\n<\/ul>\n
            \n
          • 15 jours ouvr\u00e9s avant : 100 % du co\u00fbt total de la formation.<\/span> <\/span><\/li>\n<\/ul>\n

            Un participant ne pouvant pas assister \u00e0 une formation peut \u00eatre remplac\u00e9 par un coll\u00e8gue de la m\u00eame entreprise sans frais suppl\u00e9mentaires, sous r\u00e9serve d\u2019une notification \u00e9crite \u00e0 <\/span>ACG CyberAcademy<\/span><\/b> .<\/span> <\/span><\/p>\n

            En cas de force majeure justifi\u00e9e, <\/span>ACG CyberAcademy<\/span><\/b> acceptera que le Client reporte la formation \u00e0 une date future dans un d\u00e9lai de 12 mois. <\/span>ACG CyberAcademy<\/span><\/b> se r\u00e9serve le droit d\u2019annuler ou de reporter une formation pour manque de participants ou en cas de force majeure, sans indemnit\u00e9s.<\/span> <\/span><\/p>\n

              \n
            1. TARIFS ET FACTURATION<\/span><\/b><\/li>\n<\/ol>\n

              Les frais d\u2019inscription couvrent la formation, les supports et les pauses caf\u00e9, les d\u00e9jeuners \u00e9tant offerts par <\/span>ACG CyberAcademy<\/span><\/b>. Le montant total de la formation est d\u00fb d\u00e8s le d\u00e9but de celle-ci, et la facture est \u00e9tablie apr\u00e8s la session.<\/span> <\/span><\/p>\n

              En cas de retard de paiement, des p\u00e9nalit\u00e9s s\u2019appliqueront automatiquement. Des frais de recouvrement peuvent \u00e9galement \u00eatre exig\u00e9s. Si le Client fait appel \u00e0 un organisme collecteur (OPCA) pour le paiement, il doit s\u2019assurer que la demande de prise en charge est faite avant la formation et que tous les documents sont fournis \u00e0 temps.<\/span> <\/span><\/p>\n

                \n
              1. SOUS-TRAITANCE<\/span><\/b><\/li>\n<\/ol>\n

                ACG CyberAcademy<\/span><\/b> se r\u00e9serve le droit de sous-traiter la totalit\u00e9 ou une partie des prestations. Les obligations du Client envers <\/span>ACG CyberAcademy<\/span><\/b> restent en vigueur, <\/span>ACG CyberAcademy<\/span><\/b> \u00e9tant responsable vis-\u00e0-vis du Client.<\/span> <\/span><\/p>\n

                  \n
                1. PROPRI\u00c9T\u00c9 INTELLECTUELLE<\/span><\/b><\/li>\n<\/ol>\n

                  Les supports fournis durant la formation sont la propri\u00e9t\u00e9 d\u2019<\/span>ACG CyberAcademy<\/span><\/b> et ne peuvent \u00eatre reproduits sans autorisation. Les contenus sont prot\u00e9g\u00e9s par le droit d\u2019auteur. Toute utilisation en dehors du cadre de la formation n\u00e9cessite l\u2019accord pr\u00e9alable d\u2019<\/span>ACG CyberAcademy<\/span><\/b>.<\/span> <\/span><\/p>\n

                  ACG CyberAcademy<\/span><\/b> peut utiliser la d\u00e9nomination sociale et les marques du Client \u00e0 des fins commerciales sans autorisation pr\u00e9alable.<\/span> <\/span><\/p>\n

                    \n
                  1. INFORMATIQUE ET LIBERT\u00c9S<\/span><\/b><\/li>\n<\/ol>\n

                    Les donn\u00e9es personnelles fournies par le Client seront utilis\u00e9es pour les besoins de la formation et peuvent \u00eatre partag\u00e9es avec des partenaires d\u2019<\/span>ACG CyberAcademy<\/span><\/b>. Le Client a le droit d\u2019acc\u00e9der, de modifier ou de s\u2019opposer \u00e0 l\u2019utilisation de ses donn\u00e9es selon la loi du 6 janvier 1978.<\/span> <\/span><\/p>\n

                      \n
                    1. R\u00c8GLEMENT DES LITIGES<\/span><\/b><\/li>\n<\/ol>\n

                      Ces conditions sont soumises \u00e0 la l\u00e9gislation fran\u00e7aise. Tout litige sera de la comp\u00e9tence exclusive des tribunaux situ\u00e9s sur le territoire de la France m\u00e9tropolitaine.<\/span> <\/span><\/p>\n

                       <\/span>Version <\/em>02.01.2026<\/em> – FR<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      Conditions G\u00e9n\u00e9rales de Vente \u00a0 Version 02.01.2026 – FR OBJET ET CHAMP D\u2019APPLICATION 1.1. Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) r\u00e9gissent les modalit\u00e9s de vente des formations et parcours certifiants, y compris les MBA, propos\u00e9es par ACG CyberAcademy au Client. Toute commande effectu\u00e9e implique l\u2019acceptation inconditionnelle des pr\u00e9sentes CGV, qui pr\u00e9valent sur les documents ou conditions […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-12548","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente<\/title>\n<meta name=\"description\" content=\"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acgcyberacademy.fr\/en\/cgv\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente\" \/>\n<meta property=\"og:description\" content=\"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/acgcyberacademy.fr\/en\/cgv\/\" \/>\n<meta property=\"og:site_name\" content=\"ACG CyberAcademy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-19T15:23:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/acgcyberacademy.fr\/wp-content\/uploads\/2026\/03\/cropped-cropped-acg-cyber-academy-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"100\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/cgv\\\/\",\"url\":\"https:\\\/\\\/acgcyberacademy.fr\\\/cgv\\\/\",\"name\":\"CGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#website\"},\"datePublished\":\"2024-09-24T08:24:47+00:00\",\"dateModified\":\"2026-03-19T15:23:04+00:00\",\"description\":\"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/cgv\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/acgcyberacademy.fr\\\/cgv\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/cgv\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/acgcyberacademy.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CGV\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#website\",\"url\":\"https:\\\/\\\/acgcyberacademy.fr\\\/\",\"name\":\"ACG Cyber Academy\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/acgcyberacademy.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#organization\",\"name\":\"ACG Cyber Academy\",\"url\":\"https:\\\/\\\/acgcyberacademy.fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/acgcyberacademy.fr\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Untitled-15-2.png\",\"contentUrl\":\"https:\\\/\\\/acgcyberacademy.fr\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Untitled-15-2.png\",\"width\":1080,\"height\":1080,\"caption\":\"ACG Cyber Academy\"},\"image\":{\"@id\":\"https:\\\/\\\/acgcyberacademy.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/fr.linkedin.com\\\/company\\\/acg-cybersecurity\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente","description":"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/acgcyberacademy.fr\/en\/cgv\/","og_locale":"en_GB","og_type":"article","og_title":"CGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente","og_description":"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.","og_url":"https:\/\/acgcyberacademy.fr\/en\/cgv\/","og_site_name":"ACG CyberAcademy","article_modified_time":"2026-03-19T15:23:04+00:00","og_image":[{"width":200,"height":100,"url":"https:\/\/acgcyberacademy.fr\/wp-content\/uploads\/2026\/03\/cropped-cropped-acg-cyber-academy-logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/acgcyberacademy.fr\/cgv\/","url":"https:\/\/acgcyberacademy.fr\/cgv\/","name":"CGV ACG CyberAcademy | Conditions G\u00e9n\u00e9rales de Vente","isPartOf":{"@id":"https:\/\/acgcyberacademy.fr\/#website"},"datePublished":"2024-09-24T08:24:47+00:00","dateModified":"2026-03-19T15:23:04+00:00","description":"Consultez les conditions g\u00e9n\u00e9rales de vente ACG CyberAcademy. Modalit\u00e9s d'inscription, annulation, facturation formations. CGV \u00e0 jour 2024.","breadcrumb":{"@id":"https:\/\/acgcyberacademy.fr\/cgv\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/acgcyberacademy.fr\/cgv\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/acgcyberacademy.fr\/cgv\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/acgcyberacademy.fr\/"},{"@type":"ListItem","position":2,"name":"CGV"}]},{"@type":"WebSite","@id":"https:\/\/acgcyberacademy.fr\/#website","url":"https:\/\/acgcyberacademy.fr\/","name":"ACG Cyber Academy","description":"","publisher":{"@id":"https:\/\/acgcyberacademy.fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/acgcyberacademy.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/acgcyberacademy.fr\/#organization","name":"ACG Cyber Academy","url":"https:\/\/acgcyberacademy.fr\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/acgcyberacademy.fr\/#\/schema\/logo\/image\/","url":"https:\/\/acgcyberacademy.fr\/wp-content\/uploads\/2025\/10\/Untitled-15-2.png","contentUrl":"https:\/\/acgcyberacademy.fr\/wp-content\/uploads\/2025\/10\/Untitled-15-2.png","width":1080,"height":1080,"caption":"ACG Cyber Academy"},"image":{"@id":"https:\/\/acgcyberacademy.fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/fr.linkedin.com\/company\/acg-cybersecurity"]}]}},"_links":{"self":[{"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/pages\/12548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/comments?post=12548"}],"version-history":[{"count":13,"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/pages\/12548\/revisions"}],"predecessor-version":[{"id":22916,"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/pages\/12548\/revisions\/22916"}],"wp:attachment":[{"href":"https:\/\/acgcyberacademy.fr\/en\/wp-json\/wp\/v2\/media?parent=12548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}